Health care systems acknowledge that how they respond to mistakes significantly impacts their workforce’s morale, retention, and overall productivity. The consequences of a punitive culture are costly in terms of financial and operational costs, as it discourages reporting, promotes burnout or fatigue, and aggravates staff turnover. Conversely, implementing a just culture promotes psychological safety, continuous
How just culture can reduce burnout and boost health care staff retention originally appeared in KevinMD.com.
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