How patient portal message volume drives physician burnout

A patient sends a portal message at 9:17 p.m. on a Tuesday. “Hey, I’ve been having some chest tightness when I climb stairs. It comes and goes. Also can you refill my metformin and check if my last A1C was OK? I don’t want to come in if I don’t have to.” This message requires

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How patient portal message volume drives physician burnout originally appeared in KevinMD.com.

 

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